Prerequisites:
1. You need an Instagram Business Account.
2. Your Instagram Business Account should be connected to your Facebook Page.
To connect your Instagram account and your Facebook page:
Go to your Facebook Page β Click on Page Settings β Click Instagram in the left column, then click Connect Account. You can find Facebook guide here.
3. You must enable Business Messaging on your Instagram Account through Instagram mobile app. Here's how you can do it:
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Step 1: Subscribe to the Instagram Business Plan
You can do it from Billing or as a part of our connection flow.
Option One: From the Billing Page
1. From the Billing, choose the Octopods Instagram Product
2. Choose how many Instagram accounts you'd like to connect. You can change this anytime.
Option Two: From the Instagram Connection Page
1. You can also your Octopods dashboard, click on Instagram from the channel page:
β
2. Click on Subscribe Now
3. Fill in your credit card information & unlock your 7 day trial
Step 2: Add Instagram Business channel
After you've subscribed, you can start adding your Instagram Accounts
1. Click on Connect Instagram Accounts
2. In the next steps you'll need to connect your Facebook Page and Instagram Account. We recommend to select all the Pages and Accounts you own.
3 Select your Instagram Business Account
4. Select your Facebook Page
5. Please make sure to keep the following permissions and press Done
You'll see the following:
Press OK, and we will redirect you back to Octopods dashboard.
Step 4: Activate your Instagram Business Account
On our dashboard you'll see the list of available Instagram Accounts.
1. Choose the Instagram Account you want to connect and Select HubSpot Inbox you'd like to integrate the Instagram Account to
2. Activate the Instagram Account to your HubSpot Inbox
3. And you're done! Confirm your integration by clicking on View in HubSpot. You should see the channel configured and connected successfully in your Inbox Settings!
Done, your Instagram Business Account is now connected to Octopods β¨
You can start receiving & responding to your Instagram DMs from HubSpot inbox!