Step 1: Create a Vkontakte Community
You can either create a new VK Community or use an existing one.
Step 2: Add Vkontakte channel
In your Octopods dashboard, click on VKontakte:
You should see the following:
Step 3: Connect Vkontakte
3.1 Go to Settings, and copy your Community's public ID
3.2 Paste your Community ID in the Octopods Vkontakte setup page
3.3 In your VK Community page, go to Manage → Settings → API Usage
3.4 Create a new Community access token with the following permissions:
3.5 Copy and paste your access token to the Octopods Vkontakte setup page and press Activate VKontakte channel
Done!
Now your Intercom Vkontakte integration is complete. You can start receiving and responding to your Vkontakte messages from Intercom 🙌