Please do not skip any step, to ensure that the connection is successful.

Go to your Twilio dashboard: https://www.twilio.com/console
Then head to Messaging -> Service: https://console.twilio.com/us1/develop/sms/services

Add a name and use for the new messaging service, then Create Messaging Service.

Click on Add Senders -> Whatsapp Number

Choose your Twilio Whatsapp number to be your sender. Make sure this is the number connected to your Octopods Twilio WhatsApp + Intercom integration.

Go to your Octopods Twilio Channel and copy the webhook URL

In the Integration step, click on Send a webhook, then paste the webhook URL in the Request URL, Fallback URL, and Callback URL. Make sure you paste the URL three times in these input boxes.

Add any compliance information you want (not necessary for the integration). Finish the creation by clicking on Complete Messaging Service Setup.

View my new Messaging service

Once you have opened your newly created Twilio messaging service, copy the Messaging Service SID

Go to your Octopods dashboard: https://octopods.io/me/accounts/

Then to your Twilio channel, and scroll down to Enable Twilio Messaging Service -> Configure Channel

Enable the Twilio Messaging Service and add your Messaging Service SID -> Update Configuration

Your Twilio Messaging Service and Content API are now in place. Your templates will be synced shortly and you'll be able to send them as any other template.
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