Step 1: Create your Africa's Talking SMS Short Code
First you’ll need to sign-up to Africa's Talking.
You must also fill up their online application form to create a new Short Code
Copy your Short Code and paste it into the Shortcode field on the Octopods Africa's Talking setup page
Step 2: Copy your Account Username
From your Africa's Talking dashboard, copy your account Username and paste it into the Octopods Account Username field
Step 3: Create a new Africa's Talking API Key
Go to Settings ⟶ API Key
Copy your API Key and paste it into the Octopods API Key field
Step 4: Activate channel
In the Octopods Africa's Talking setup page, Click Activate AfricasTalking SMS channel. This will generate your AfricasTalking SMS Webhook URL, which will be used in the next step
Step 5: Copy Octopods Webhook URL to Africa's Talking
Copy and paste your AfricasTalking SMS Webhook URL into the Africa's Talking SMS Callbacks URLs section:
Go to SMS ⟶ SMS Callback URLs ⟶ Incoming Messages
Paste your AfricasTalking SMS Webhook URL into the URL field
Done!
Now your Intercom Africa's Talking integration is complete. You can start receiving and responding to your Africa's Talking SMS messages from Intercom 🙌