Step 1: Create your Africa's Talking SMS Short Code

First you’ll need to sign-up to Africa's Talking.

  • You must also fill up their online application form to create a new Short Code
  • Copy your Short Code and paste it into the Shortcode field on the Octopods Africa's Talking setup page

Step 2: Copy your Account Username

From your Africa's Talking dashboard, copy your account Username and paste it into the Octopods Account Username field

Step 3: Create a new Africa's Talking API Key

  • Go to SettingsAPI Key
  • Copy your API Key and paste it into the Octopods API Key field

Step 4: Activate channel

In the Octopods Africa's Talking setup page, Click Activate AfricasTalking SMS channel. This will generate your AfricasTalking SMS Webhook URL, which will be used in the next step

Step 5: Copy Octopods Webhook URL to Africa's Talking

Copy and paste your AfricasTalking SMS Webhook URL into the Africa's Talking SMS Callbacks URLs section:

  • Go to SMSSMS Callback URLsIncoming Messages
  • Paste your AfricasTalking SMS Webhook URL  into the URL field

Done!

Now your Intercom Africa's Talking integration is complete. You can start receiving and responding to your Africa's Talking SMS messages from Intercom 🙌

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