The approval process for your WhatsApp Business API is outlined below. Your action is only required at steps 1, 3, and 4. The rest is on us!
Step 1: Request access
For more on how to do this, follow the steps in our Requesting Access article.
Step 2: Review by WhatsApp
The information you submit to Octopods will have to be reviewed by WhatsApp. This will take about one week.
Step 3: Approve "Message on Behalf Of"
Our WhatsApp partner will send you a request on your Facebook Business Manager. Your approval will inform Facebook of the legitimacy of your request. This can be done as shown below:
Facebook will then take 2 to 3 days to review and approve this transaction.
Verification Code via SMS
Once you receive an SMS verification code on your WhatsApp Business API number, you will forward it to Octopods for the final step of the process.
Verification Code via phone call (for numbers that cannot receive SMS, such as landline numbers)
If you're applying for WABA using a landline number, the verification code will be sent via a phone call. A date and time will be arranged for you to receive this call and forward the verification code to us.
Step 5: Done!
If everything is in order, your WABA connection should be established in 2 to 3 days.