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Can I run a custom bot or resolution bot on my channel (e.g. WhatsApp)?
Can I run a custom bot or resolution bot on my channel (e.g. WhatsApp)?
Mohamed Elbadwihi avatar
Written by Mohamed Elbadwihi
Updated over a week ago

No, this is not supported at the moment. Intercom does not allow Custom Bots or Resolution Bots to run on conversations created by third party integrators like Octopods.

Unfortunately, we don't know if this is going to be possible in the future, or if it will ever be on the roadmap.

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