If you're not familiar with message templates, please read this introduction first:

Introduction to Message Templates (docs.octopods.io) ➚

Introduction to Message Templates (MessageBird.com) ➚

Make sure you're familiar with the guidelines as well:

Message Template Guidelines (docs.octopods.io) ➚

Message Template Guidelines (Messagebird.com) ➚

Step 1: Submit Template for Approval

Navigate to MessageBird Dashboard → WhatsApp → Template Manager:


Click on "Create WhatsApp template" to submit a new template:

Enter your template information, and click "Submit for approval":

Step 2: Wait for Approval

WhatsApp Templates submitted through MessageBird are typically approved within a few days. If they take longer, please contact MessageBird support.

Step 3: Add Approved Templates to Octopods

Once your template has been approved, you can add them for use in Octopods. Here's how:

Adding MessageBird WhatsApp Templates to Octopods ➚

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