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Can I connect one channel to two or more Intercom workspaces?
Can I connect one channel to two or more Intercom workspaces?
Alexandra Golubeva avatar
Written by Alexandra Golubeva
Updated over 3 years ago

No, you can only connect one channel to one Intercom workspace.

Yet to one Intercom workspace you can connect as many channels as you want.

What is one channel:

One WhatsApp or SMS number,

One Telegram or Viber Bot,

One Facebook, VK, OK.ru page,

One Twitter, LINE, WeChat or Zalo account.

What is one Intercom workspace:

Any Intercom workspace, including Intercom Test one.

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