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Frequently Asked Questions (FAQ)
Do you support MMS? How do I listen to WhatsApp voice notes? Where is the FAQ section?
Can I connect one channel to two or more Intercom workspaces?
Where can I find my receipts and invoices?
Can I delete my conversations in Intercom?
Can I use Octopods to automatically send mass messages throughs my channels?
Do you support MMS?
Can I run a custom bot or resolution bot on my channel (e.g. WhatsApp)?
Where do I find the user ID for proactive messaging?
How do I listen to WhatsApp voice notes?
How to connect your existing WhatsApp Business API number to Intercom
Can I connect my WABA account to my phone?
WhatsApp: Business Account vs Official Business Account
Can I change my WhatsApp account information?
What is a sandbox?
Will your sandbox receive my personal messages?