Step 1: Create a Viber Partner account

To create a Viber partner account, you’ll first need to create a Viber end user account through their mobile app

You can create an account for testing and development purposes by registering on the Viber admin panel. It is important to know that accounts created via the Partner admin panel can’t be discovered by the public, and Viber limits the messaging volume on them.

To create an account for production usage, contact Viber directly using this form.

Learn more about Viber’s public account here.

1.1 Click the Create Bot Account button. Then create your Bot Account.

1.2 Find you Viber private token

Step 2 : Connect Viber to Intercom

Copy your Viber private token to the Octopods Viber setup page


Now your Intercom Viber integration is complete. You can start receiving and responding to your Viber messages from Intercom 🙌

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