An introduction to how Octopods works, and how to get started
Channel Connection Guides
How to connect your messaging channels to Intercom
Explore various Octopods features, and how to use them
WhatsApp Business API
Everything you need to know about WhatsApp Business API, including features, capabilities, the approval process, and more.
Viber Business Messages
Everything you need to know about Viber Business Messages
How to set up basic automated messages for WhatsApp and SMS, triggered by Intercom user/lead tags
Channels Deep Dive
Some more insight into our more complex channels
Plans & Pricing
What plans do we have? And how much does it cost you?
Frequently Asked Questions (FAQ)
Do you support MMS? How do I listen to WhatsApp voice notes? Where is the FAQ section?
Solutions to common problems