Group 65Go to Octopods

Learn about how Octopods works with Intercom

Getting Started

An introduction to how Octopods works, and how to get started

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4 articles in this collection
Written by Tarek Khalil and Mohamed Elbadwihi

Channel Connection Guides

How to connect your messaging channels to Intercom

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19 articles in this collection
Written by Edward O'Riordan, Tarek Khalil, Mohamed Elbadwihi and 1 other

Features

Explore various Octopods features, and how to use them

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13 articles in this collection
Written by Tarek Khalil, Alexandra Golubeva, and Mohamed Elbadwihi

WhatsApp Business API

Everything you need to know about WhatsApp Business API, including features, capabilities, the approval process, and more.

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26 articles in this collection
Written by Mohamed Elbadwihi, Tarek Khalil, and Alexandra Golubeva

Automation

How to set up basic automated messages for WhatsApp and SMS, triggered by Intercom user/lead tags

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3 articles in this collection
Written by Mohamed Elbadwihi

Channels Deep Dive

Some more insight into our more complex channels

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3 articles in this collection
Written by Mohamed Elbadwihi and Tarek Khalil

Frequently Asked Questions (FAQ)

Do you support MMS? Why aren't my attachments working? Where is the FAQ section?

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6 articles in this collection
Written by Alexandra Golubeva and Mohamed Elbadwihi

Troubleshooting

Solutions to common problems

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4 articles in this collection
Written by Mohamed Elbadwihi and Tarek Khalil

Terms of Service, Privacy Policy, GDPR & Data Processing

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3 articles in this collection
Written by Tarek Khalil