Octopods Help Center
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Go to Octopods
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Learn about how Octopods works with Intercom

Getting Started

An introduction to how Octopods works, and how to get started

Tarek Khalil avatarMohamed Elbadwihi avatarAlexandra Golubeva avatar
By Tarek and 2 others3 authors5 articles

Channel Connection Guides

How to connect your messaging channels to Intercom

Tarek Khalil avatarMohamed Elbadwihi avatarYoussef Amir avatar
By Tarek and 3 others4 authors22 articles

Features

Explore various Octopods features, and how to use them

Mohamed Elbadwihi avatarTarek Khalil avatarAlexandra Golubeva avatar
By Mohamed and 3 others4 authors15 articles

WhatsApp Business API

Everything you need to know about WhatsApp Business API, including features, capabilities, the approval process, and more.

Mohamed Elbadwihi avatarTarek Khalil avatarAlexandra Golubeva avatar
By Mohamed and 2 others3 authors18 articles

Viber Business Messages

Everything you need to know about Viber Business Messages

Alexandra Golubeva avatar
By Alexandra1 author3 articles

Automation

How to set up basic automated messages for WhatsApp and SMS, triggered by Intercom user/lead tags

Mohamed Elbadwihi avatarYoussef Amir avatar
By Mohamed and 1 other2 authors5 articles

Channels Deep Dive

Some more insight into our more complex channels

Mohamed Elbadwihi avatarTarek Khalil avatarYoussef Amir avatar
By Mohamed and 2 others3 authors5 articles

Plans & Pricing

What plans do we have? And how much does it cost you?

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By Tarek1 author1 article

Frequently Asked Questions (FAQ)

Do you support MMS? How do I listen to WhatsApp voice notes? Where is the FAQ section?

Mohamed Elbadwihi avatarAlexandra Golubeva avatar
By Mohamed and 1 other2 authors14 articles

Troubleshooting

Solutions to common problems

Tarek Khalil avatarMohamed Elbadwihi avatarAlexandra Golubeva avatar
By Tarek and 2 others3 authors5 articles

Terms of Service, Privacy Policy, GDPR & Data Processing

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By Tarek1 author3 articles
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