Octopods

Yehia Elboudy

Tarek Khalil

Manage plans, subscriptions, billing details, invoices, and messaging usage.

Billing and Subscriptions

Compare Octopods plans and pricing, understand included messaging and provider fees, and learn how to upgrade, downgrade, or cancel your subscription.

Subscription Plans Overview

Learn how Octopods' 7-day free trial works, when it starts, what it covers, and how to subscribe to keep your channels active.

Free Trial

Every Octopods subscription includes a monthly messaging allowance that scales with the number of channels you subscribe to.

Messaging Limits and Included Messages

Understand how Octopods Messaging Add-ons work, how overage charges are calculated, and where to view your projected charges when you exceed your monthly messaging allowance.

Messaging Add-ons (Overage Charges)

Understand plans, trials, included messages, and add-on charges.

Plans and Pricing

Learn how to subscribe to an Octopods plan, choose the number of connections you need, and complete your subscription.

Subscribing to a Plan

Learn how to add another channel, number, or account, increase an existing subscription, or add a different subscription when needed.

Upgrading or Adding Channels

Learn how to reduce the number of channels, WhatsApp numbers, or Instagram accounts in an existing Octopods subscription and understand how the change affects your billing.

Downgrading reduces the quantity…

Downgrading Your Subscription

Learn how to cancel an Octopods subscription, what happens to your connected channels, and how cancellation affects billing and your other subscriptions.

Canceling Your Subscription

Subscribe, upgrade, downgrade, add channels, or cancel your subscription.

Managing Your Subscription

Learn how to use the Billing Overview to check upcoming charges, billing issues, and recent invoices.

Understanding Your Billing Overview

Learn how to add, edit, remove, and choose payment cards for your Octopods account.

Managing Payment Methods

Learn how to update your company name, billing address, invoice email, VAT number, and additional invoice recipients in Octopods

Managing Your Billing Information

Learn how to add and verify your VAT number, understand reverse charge, and check the tax treatment applied to your Octopods invoices.

VAT and Tax Handling

Learn how to find Octopods invoices, understand invoice statuses, filter your invoice history, and download invoice PDFs.

Viewing and Understanding Invoices

Learn how to pay an unpaid Octopods invoice, use an invoice payment link, and resolve common payment issues.

Paying an Invoice and Fixing Payment Issues

Manage payment methods, billing information, taxes, and invoices.

Payment and Billing

Learn how to check your monthly messaging usage, understand your usage status, view projected additional charges, and see which channels are contributing to your message volume.

Viewing Your Messaging Usage

Octopods emails you when your messaging usage hits key milestones so an overage never shows up as a surprise on an invoice.

Understanding Usage Notifications

View messaging usage and understand usage notifications.

Usage Monitoring

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Build your first workflow and watch it run end to end.

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