Octopods pricing depends on the channels you connect and the number of channel connections you need.

This article explains the available plans, channel pricing, included messaging usage, and how to choose the right subscription for your account.

Octopods offers two service levels:

Self-serve can be purchased directly from your Octopods account.

Premium is set up with the Octopods team. It is intended for teams that need higher messaging volumes, personalized onboarding, priority support, or higher API limits. If you're considering Premium, book a call with our team to discuss your needs.

Octopods charges based on the number and type of channels you subscribe to.

Omnichannel covers supported channels such as Telegram, Facebook Messenger, LINE, Slack, TikTok, WeChat, and SMS.

Pricing is:

You can mix different Omnichannel channel types under the same subscription.

For example, if you subscribe to:

you need 3 Omnichannel channels.

The monthly subscription is: $49 + $39 + $39 = $127/month

WhatsApp pricing depends on the customer platform you connect to Octopods.

Each WhatsApp Business number counts separately.

For example, connecting two WhatsApp Business numbers to Intercom requires two WhatsApp subscriptions.

You can subscribe to and connect Omnichannel and WhatsApp at the same time. Each subscription type has its own quantity and available channel connections.

For example, you can have:

These subscriptions can all be active at the same time, so in this example you could have 3 Omnichannel channels and 2 WhatsApp Business numbers connected simultaneously.

You can use your available channel connections across different workspaces. You do not need a separate subscription for each Intercom or HubSpot workspace.

If all available connections for a subscription type are already in use, increase the quantity of that subscription before connecting another channel. See Upgrading or Adding Channels.

Your messaging allowance is based on your service level and, for Self-serve, the number of subscribed channels on your account.

Self-serve accounts include 50,000 messages per subscribed channel per month.

For example:

The total allowance is pooled across your account. It is not a separate message limit for each individual channel.

Premium accounts have a custom messaging allowance agreed with the Octopods team.

If your account exceeds its included messaging allowance, additional messaging charges may apply.

See Messaging Limits and Included Messages and Messaging Add-ons (Overage Charges) for details.

Eligible new accounts receive a 7-day free trial starting when the Octopods account is created.

The trial applies to the account as a whole. Subscribing to another product does not start a new 7-day trial or extend the existing trial.

See Free Trial for the complete trial rules.

Octopods subscription fees cover the Octopods service only..

Charges from messaging providers are separate and may apply depending on the channel you use. For example, WhatsApp, Twilio, or Viber may charge their own messaging or service fees.

These provider charges are not included in your Octopods subscription price.

To review your current subscriptions:

The Subscriptions page shows what you are currently subscribed to, how many connections each subscription includes, and the amount you are paying.