Your invoice history is available from Billing → Invoices.
Open your invoices
Open Billing.
Select Invoices.
Each invoice can show:
Invoice number.
Issue date.
Product.
Billing period.
Status.
Amount.
What do the invoice statuses mean?
Status | Meaning |
Paid | The invoice has been paid successfully. |
Unpaid | Payment is still due. |
Draft | The invoice has not yet been finalized. |
Refunded | The invoice has been voided and is no longer due. |
If an invoice is Unpaid, use Pay now to complete payment.
For payment instructions, see Paying an Invoice and Fixing Payment Issues.
Filter your invoices
You can filter your invoice history by:
Year
Product
Status
Select Clear filters to remove the current filters.
If more invoices are available, select Load 25 more.
Download an invoice PDF
To download or save an available invoice:
Open Billing → Invoices.
Find the invoice.
Select PDF.
View the invoice
Select View to open the Stripe-hosted version of the invoice.
View invoices for one subscription
You can also access invoices for a specific subscription:
Open Billing → Subscriptions.
Find the subscription under Active subscriptions.
Select Manage.
Find Invoices for this product.
Select See all in Invoices → to open invoice history for that product.
What if I have an unpaid invoice?
If an invoice is currently due, Octopods highlights it on the Invoices page.
You can:
Select Pay now to pay it.
Select Copy payment link to copy its hosted payment link.
For the full payment process, see Paying an Invoice and Fixing Payment Issues.
Why is Octopods asking me to update my Billing Identity?
Octopods may show a notice when important invoice details are missing.
Select Edit billing identity to update the information used on future invoices.
Changes to Billing Identity do not modify invoices that have already been issued.
See Managing Your Billing Identity for details.
What happens to invoices after cancellation?
Your invoice history remains available after a subscription is canceled.
Canceling a subscription does not delete previously issued invoices.
See Canceling Your Subscription for cancellation details.
Related articles
Paying an Invoice and Fixing Payment Issues