The page loads with the current billing cycle selected and shows your usage across every workspace and channel on the account.

The card at the top summarizes the whole account. It includes a colored status indicator with a label, a running message count, a usage bar, and a four-tile stats grid.

The status indicator can be one of three states:

Next to the status sits the message counter, showing your current total against your base limit (for example, 28,400 / 40,000 messages). The usage bar below it fills from 0% to 100% against the base limit, and its fill color matches the status — green, amber, or red.

The stats grid at the bottom of the card has four tiles:

The period label at the top of the page (for example, April 2026) confirms which billing cycle is being shown.

If your account is over its base limit, a red banner appears below the status card titled Projected Add-on Charge. The banner reads: Your current usage exceeds the base limit. A projected charge of $X.XX may apply at the end of this billing period.

The dollar amount recalculates as your usage grows, so it’s a running estimate of what will be invoiced at the end of the month. See Messaging Add-ons (Overage Charges) for how add-on units are calculated.

Below the status card, the Channel Breakdown section lists every connected channel grouped by workspace. Each workspace card shows:

Use this view to identify which channel or workspace is driving your volume.

Any channel with more than one day of data has a Trend button on its row. Click it to expand a per-channel chart labeled “Monthly usage to date” — a bar chart of that channel’s cumulative messages each day of the current billing cycle. Hover any bar to see the exact count as of that date. Click Trend again to collapse the chart.

The trend view is handy for spotting a sudden spike on a specific channel, especially when you’re trying to figure out what pushed you over your limit.

Usage data syncs periodically, not in real time. If the page shows an empty state — “No usage data available” — the numbers for the current cycle haven’t been recorded yet. Check back shortly.

If the account has no messages at all this cycle, the Channel Breakdown may show “No channel usage data recorded for this period yet.” instead of workspace cards. This is expected early in a new billing cycle.

Every message sent through an Octopods-connected channel counts toward your total — both messages your team sends out and messages your customers send in, across every channel type (regular messaging channels, WhatsApp Business numbers, Instagram accounts, Slack workspaces). The usage page rolls them all up into the account-wide total.

The easiest way to avoid a surprise add-on charge is to check the Messaging Usage page a couple of times during the first two weeks of each month — especially if you’ve recently launched an automation, a new campaign, or connected a new channel. Catching a spike early gives you time to tune whatever’s driving it before it turns into an add-on invoice.

Tip: If the status card is yellow (Approaching limit), consider either tightening automations on high-volume channels or adding another subscribed channel to raise your monthly allowance.