The Messaging Usage page shows how many messages your Octopods account has processed during the current calendar month.
Usage is calculated across your account and includes messages sent and received through your Octopods-connected channels.
Open Messaging Usage
Sign in to Octopods.
Select Usage from the left navigation.
Understand your account usage
At the top of the page, you can see:
Field | What it means |
Total Messages | Messages sent and received through Octopods during the current month |
Base Limit | Your account's included monthly messaging allowance |
Channels | The number of connected channels represented in your usage data |
Usage | The percentage of your Base Limit used so far |
Your included messaging allowance is pooled across your Octopods account rather than assigned separately to each channel.
For details about how your allowance is calculated and which messages count, see Messaging Limits and Included Messages.
What do the usage statuses mean?
Octopods shows one of three statuses based on your current usage:
Status | Meaning |
Within limit | You have used less than 80% of your Base Limit |
Approaching limit | You have used between 80% and 100% of your Base Limit |
Over limit | You have used more than 100% of your Base Limit |
For information about additional charges that can apply when you exceed your included allowance, see Messaging Add-ons (Overage Charges).
Where can I see my projected additional charge?
When additional messaging charges apply based on your current usage, Octopods shows a Projected Add-on Charge.
The amount is based on your usage so far and can change as more messages are processed during the month.
It remains a projection until the month's usage is finalized.
For details about how Messaging Add-ons are calculated and billed, see Messaging Add-ons (Overage Charges).
See usage by workspace and channel
Use Channel Breakdown to see where your account's messaging volume is coming from.
Channels are grouped by workspace, with the number of messages processed by each channel shown alongside it.
This helps you identify which workspaces and channels are contributing most to your account's Total Messages.
View a channel's usage trend
When enough usage data is available, Trend appears next to the channel.
Find the channel under Channel Breakdown.
Select Trend.
Review Monthly usage to date.
The chart shows the channel's cumulative message usage throughout the month.
Hover over the chart to see the month-to-date message count for a specific date.
When does usage reset?
Messaging usage is tracked by calendar month.
Each month's usage runs from the first day through the last day of that month. A new usage period begins when the next calendar month starts.
For example, messages processed in September count toward September's usage. October begins a new monthly usage total.
Why are recent messages not showing yet?
Messaging usage is not real-time.
Octopods syncs usage periodically, so recently sent or received messages may take some time to appear.
If you have just processed a large volume of messages, wait for the usage data to update before comparing the dashboard with your most recent activity.
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