Octopods

Tarek Khalil

Start here to understand Octopods, create your account, and connect Intercom or HubSpot.

Getting Started

Octopods is an omnichannel messaging platform that brings WhatsApp, SMS, Telegram, Instagram, Messenger, and more into Intercom or HubSpot.

What is Octopods?

The channels you can add to Octopods depend on whether your workspace is connected to Intercom or HubSpot.

Supported Messaging Channels

Octopods integrates with Intercom and HubSpot so your team handles messages from every connected channel in the inbox they already use.

Supported Customer Platforms

Learn what Octopods does, which channels it supports, and which customer platforms it connects.

Introduction to Octopods

Register a new Octopods account, confirm your email address, and get ready to connect your first workspace.

Creating Your Octopods Account

Single sign-on (SSO) lets you sign in to Octopods with a Google, Intercom, HubSpot, or Slack account — no separate password needed.

Signing In with SSO (Single Sign-On)

If you signed up for Octopods with an email address and password, this is how you sign in each day.

Signing In with Email and Password

Request a password reset link by email and choose a new password if you can't remember the one on your Octopods account.

Resetting Your Password

Create your account, sign in securely, and recover access when needed.

Account Setup

Go end to end from creating an Octopods account to sending and receiving your first message through Intercom in about 5 minutes.

Quick Start: Connecting Intercom

Go end to end from creating an Octopods account to seeing your first message land in the HubSpot inbox in about 5 minutes.

Quick Start: Connecting HubSpot

Follow quick setup paths for connecting Octopods to Intercom or HubSpot.

Quick Start Guides

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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