If you're not familiar with message templates, please read this introduction first:

Introduction to Message Templates (docs.octopods.io) ➚

Make sure you're familiar with the guidelines as well:

Message Template Guidelines (docs.octopods.io) ➚

Step 1: Submit Template for Approval

Navigate to Twilio Dashboard → Programmable Messaging → WhatsApp Senders: https://www.twilio.com/console/sms/whatsapp/senders

Select your WhatsApp number, and click on "+" to submit a new template:

Enter your template information, and click "Create":

Step 2: Wait for Approval

WhatsApp Templates submitted through Twilio are typically approved within 48 hours. If they take longer, please contact Twilio support.

Step 3: Add Approved Templates to Octopods

Once your template has been approved, you can add them for use in Octopods. Here's how:

Adding Twilio WhatsApp Templates to Octopods ➚

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