If you're not familiar with message templates, please read this introduction first:
Introduction to Message Templates (docs.octopods.io) ➚
Make sure you're familiar with the guidelines as well:
Message Template Guidelines (docs.octopods.io) ➚
Step 1: Submit Template for Approval
Navigate to Twilio Dashboard → Programmable Messaging → WhatsApp Senders: https://www.twilio.com/console/sms/whatsapp/senders
Select your WhatsApp number, and click on "+" to submit a new template:
Enter your template information, and click "Create":
Step 2: Wait for Approval
WhatsApp Templates submitted through Twilio are typically approved within 48 hours. If they take longer, please contact Twilio support.
Step 3: Add Approved Templates to Octopods
Once your template has been approved, you can add them for use in Octopods. Here's how: