Step 1: Click on Google Business Messages channel
In your Octopods dashboard, click on Google Business Messages
Step 2: Click on "Connect Google My Business"
Step 3: Choose an account
Step 4: Allow Octopods to access your Google Account
Step 5: Enter your GBM details
Step 6: Add your contact information
Step 7: Set your logo URL and Welcome message
Your logo URL should be a publicly available URL. The image that you specify must have a max file size of 50 KB, and be in a JPEG, JPG, or PNG format.
Welcome message is the first message your customer sees when they open the chat window for your business.
Step 8: Select at least one location
Then press "Create GBM"
Step 9: Test your channel on GBM
You can test your GBM channel now. Just scan the QR code to check what your agent will look like to the customer.
Step 10: Launch your location
Press "Launch" to let your customers see the message button on your Google Business profile.
That's it! Your Google Business Messages it now connected to Octopods. You can send and receive GBM messages in your Intercom inbox.