Octopods

Set up business hours so each channel knows when your team is open and how to reply to customers who message outside those hours.

Creating a Schedule

Link a schedule to one or more channels so Octopods knows when each channel is open and how to handle messages outside those hours.

Assigning Schedules to Channels

Reply to customers automatically when they message you outside your business hours, so they hear back even when no one is online.

Out-of-Office Auto-Responses

Update an existing schedule's name, hours, timezone, channels, or out-of-office message, or remove the schedule entirely.

Editing and Deleting Schedules

Tarek Khalil

Create, assign, edit, and delete schedules and auto-responses.

Schedule Management

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