Octopods

Every channel you connect through Octopods becomes a custom channel in HubSpot, so messages flow into the inbox your team already uses.

How Conversations Work in HubSpot

Every channel you connect through Octopods routes to a HubSpot inbox you choose, so you control where each type of conversation lands.

Inbox Selection and Custom Channel Setup

Keep a customer's messaging history in a single HubSpot thread by letting Octopods reopen closed conversations when new messages arrive.

Reopening Closed Conversations

Tarek Khalil

Manage HubSpot conversations, replies, ownership, and reopening behavior.

HubSpot Conversation Management

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