Hi there 👋 It's nice to have you here. The following guide will help you set up Octopods for your Intercom workspace.

1. To get started with Octopods, go to www.octopods.io, enter your email address, and click on Get Started:

2. This will take you to our sign-up form, where you'll fill in basic information about yourself:

3. Once you've signed up, you will receive a confirmation email. Confirm your account, and login to the Octopods web app:

1. After login, click Connect to connect your Intercom workspace:

2. Select the workspace you'd like to connect, and click Authorize access. Do not modify the required permissions:

3. Your workspace is now connected!

1. Before you can add a channel, you'll need to start a trial subscription. Go to Billing:

2. If you only wish to try WhatsApp, no credit card information is required. You can use our sandbox for as long as you need. Here's how to do that: https://docs.octopods.io/en/articles/3724129-testing-the-platform-using-waba-sandbox

For any other channel (such as Facebook, Twilio SMS, Telegram, etc.), select Octopods Omnichannel Plan. Enter your credit/debit card information and select the number of channels you need:

3. That's it! You can now connect any of the channels on your dashboard:

4. If you need assistance connecting any channel, click on the Need Help? button on the channel page, and our step-by-step bot will guide you through. You can also reach out to us with any questions through the Intercom Messenger:

To get the most out of Octopods, install our Inbox app.

1. In your inbox, click Customize:

2. Add the Octopods Omnichannel to your sidebar.

3. Done!

To be able to send proactive messages from the user/lead profile, listen to your WhatsApp voice notes right from the Inbox and more - install our Chrome extension via this link: