Octopods channel conversations are native Intercom conversations, and they would therefore be reflected in Intercom's Reports tab:

Depending on the type of message, reports for Octopods messages can be found in different categories.

For most messages and conversations, such as an SMS or WhatsApp conversation, you'll find the interactions recorded under Inbox reports:

If you have set up tag rules (here's how), you can gain deeper insight into how your channel conversations are going:

Proactive Messages

If you use our proactive messaging feature, your proactive message will be recorded under Messages report. This is only the case IF you select Send Message and Open Conversation from our Inbox app. All responses and regular channel messages that occur afterwards will be recorded as part of Inbox reports.

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