Octopods

How does Octopods work with Intercom Reports?

Intercom Reports + Octopods

Mohamed Elbadwihi

Tarek Khalil

Alexandra Golubeva

Explore various Octopods features, and how to use them

Features

How to set up automated out-of-office and welcome messages on Octopods

Out-of-office and welcome messages

How to send WhatsApp and SMS messages in bulk on Intercom

WhatsApp and SMS broadcasts on Intercom

Learn how to send SMS messages programmatically

SMS API Reference

How to use the Octopods Inbox app to know more about your channels, users, and conversations

Inbox App

Send a single, direct SMS or WhatsApp message from within the Intercom Inbox

1-to-1 Proactive Messaging

How does lead/user matching work? Can I merge a new contact with an existing one?

Lead Creation, Matching, and Merging

How does Octopods use Custom Data Attributes (CDA) to provide better context?

Custom Data Attributes (CDA)

What are automatic conversation tags and how to use it efficiently

Octopods automatic conversation tags

Use Octopods Inbox App to send Telegram Button Messages right from your Inbox

Telegram Interactive Messages from Intercom Inbox

Learn how to send Telegram Interactive messages programmatically

Telegram Interactive Messages API Reference

Youssef Amir

Add a button for any of your channels to your Intercom Messenger

How to add your channel as a button to your Intercom Messenger

Where are my users or conversations originating from?

Know which channel your contacts are coming from

Get the best of Octopods Custom Data Attributes (CDAs) for a better Inbox

Use Octopods CDAs & Intercom assignment rules for a more efficient inbox

Reduce email notification noise for your end users

Set your default teammate for historical conversations in Octopods (Vkontakte, Ok.ru only)

Setting your default teammate for channel conversations

Create assignment rules with Octopods CDAs and Intercom Workflows

Configure your Octopods' Intercom workspace settings to open and close corroposnding conversations

Create New Conversations Automatically in Intercom

Integrate your WhatsApp or Telegram buttons with your Intercom Workflow

Send Octopods Channel Buttons from Intercom Workflows

How-To

Be aware of what Intercom features are supported, and what aren't

Unsupported Features

Talk to us on WhatsApp

Talk to us on FB Messenger

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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