Octopods

A workspace is a connection between Octopods and your customer platform — Intercom or HubSpot — and it holds the channels you add.

Understanding Workspaces

The **Connected Workspaces** page lists every workspace you have connected, what platform it points to, and who set it up.

Viewing Your Workspaces

Connecting a new workspace links Octopods to an Intercom workspace or HubSpot portal — giving you a place to add messaging channels.

Creating a New Workspace

A connected workspace is intentionally lightweight — most settings live on the channels you add or on your customer platform.

Managing Workspace Settings

Tarek Khalil

Understand, view, create, and configure your Octopods workspaces.

Workspace Basics

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