Octopods

A channel is a single messaging connection inside an Octopods workspace — one WhatsApp number, one Telegram bot, or one SMS line.

Understanding Channels

Walk through the general flow for adding any messaging channel to an Octopods workspace, from modal to first active connection.

Adding a New Channel

How to read the channel status badge in Octopods and how to diagnose the most common provider-side conditions that affect a channel's

Channel Statuses and Troubleshooting

Tarek Khalil

Learn channel concepts, add new channels, and troubleshoot channel status issues.

Channel Basics

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Create your workspace and invite the people you work with.

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A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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