Octopods

A channel is a single messaging connection inside an Octopods workspace — one WhatsApp number, one Telegram bot, or one SMS line.

Understanding Channels

Walk through the general flow for adding any messaging channel to an Octopods workspace, from modal to first active connection.

Adding a New Channel

How to read the channel status badge in Octopods and how to diagnose the most common provider-side conditions that affect a channel's

Channel Statuses and Troubleshooting

Tarek Khalil

Learn channel concepts, add new channels, and troubleshoot channel status issues.

Channel Basics

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