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Troubleshooting
Troubleshooting
Solutions to common problems
5 articles in this collection
Written by
Tarek Khalil,
Mohamed Elbadwihi,
and
Alexandra Golubeva
All channels
I can't install Octopods app from Intercom App Store
Written by
Alexandra Golubeva
Updated over a week ago
I've connected my channel, but it's not working! Help!
Written by
Mohamed Elbadwihi
Updated over a week ago
My round robin assignment rules are not working the way I want them to 😳
If you're using advanced assignment features such as 'round robin', you may face complications. Here's how to fix it.
Written by
Mohamed Elbadwihi
Updated over a week ago
Why aren't my attachment files working?
Why attachment files of certain extensions don't work, and how to fix it.
Written by
Tarek Khalil
Updated over a week ago
WhatsApp for Business
My voice notes are not working
How to listen to WhatsApp voice notes in Intercom
Written by
Mohamed Elbadwihi
Updated over a week ago