Yes! We recently launched Broadcasts, which allows you to send bulk messages to your customers on WhatsApp and SMS.
Learn more: WhatsApp and SMS broadcasts on Intercom
1. Automate SMS and WhatsApp via Zapier: https://docs.octopods.io/en/collections/2485810-automation
2. Use our proactive messaging feature to send 1 to 1 messages to your contacts, even those who have not previously reached out to you.