Octopods

Mohamed Elbadwihi

Alexandra Golubeva

Do you support MMS? How do I listen to WhatsApp voice notes? Where is the FAQ section?

Frequently Asked Questions (FAQ)

Can I connect one channel to two or more Intercom workspaces?

Where can I find my receipts and invoices?

Can I delete my conversations in Intercom?

Can I run automated marketing campaigns with Octopods?

Can I use Octopods to automatically send mass messages throughs my channels?

Do you support MMS?

Can I run a custom bot or resolution bot on my channel (e.g. WhatsApp)?

Where do I find the user ID for proactive messaging?

General

By default, WhatsApp voice messages are inaccessible in Intercom. Here's how to fix that.

How do I listen to WhatsApp voice notes?

Migrating phone numbers between WhatsApp Business API Solution Providers

How to connect your existing WhatsApp Business API number to Intercom

Is it possible to use WABA from a mobile phone WhatsApp app, just like a personal account?

Can I connect my WABA account to my phone?

What is a WhatsApp Official Business account and how is it different from a regular Business Account

WhatsApp: Business Account vs Official Business Account

Learn about what details you can and cannot change on your WABA account

Can I change my WhatsApp account information?

What is a sandbox?

Will your sandbox receive my personal messages?

WhatsApp

Talk to us on WhatsApp

Talk to us on FB Messenger

Find answers and get help from Intercom Support and Community Experts

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