Frequently Asked Questions (FAQ)

Do you support MMS? Why aren't my attachments working? Where is the FAQ section?

7 articles in this collection
Written by Tarek Khalil and Mohamed Elbadwihi

I've connected my channel, but it's not working! Help! 😱

Written by Mohamed Elbadwihi
Updated over a week ago

Can I delete my conversations in Intercom?

Written by Mohamed Elbadwihi
Updated over a week ago

Do you support MMS?

Why am I not receiving any MMS messages?

Written by Mohamed Elbadwihi
Updated over a week ago

Can I use Octopods to automatically send mass messages throughs my channels?

Can I run automated marketing campaigns with Octopods?

Written by Mohamed Elbadwihi
Updated today

Can I run a custom bot or resolution bot on my channel (e.g. WhatsApp)?

Written by Mohamed Elbadwihi
Updated over a week ago

Where do I find the user ID for proactive messaging?

Written by Mohamed Elbadwihi
Updated over a week ago

Why aren't my attachment files working?

Why attachment files of certain extensions don't work, and how to fix it.

Written by Tarek Khalil
Updated over a week ago