Channels Deep Dive

Some more insight into our more complex channels

3 articles in this collection
Written by Tarek Khalil and Mohamed Elbadwihi

Cross-Channel Communication

What happens if someone talks to you via a channel (e.g. WhatsApp), and then continues the conversation through the Intercom Messenger

Written by Mohamed Elbadwihi
Updated over a week ago

Telegram + Intercom

How does our Telegram channel work with Intercom?

Written by Tarek Khalil
Updated over a week ago

Facebook's Messaging Window and the Human Agent Tag

Learn more about Facebook's Messaging Window, and how it works with Octopods

Written by Mohamed Elbadwihi
Updated over a week ago