WhatsApp Business API (WABA) is the official, secure, and reliable method for businesses around the world to reach and communicate with their customers. With 1.6 billion monthly active users (half of the entire smartphone user base across the globe!), WhatsApp is the most popular mobile messenger app. With the ubiquity of the platform, there's a good chance a significant portion of your customers are WhatsApp users.

Octopods helps your business receive and reply to WhatsApp messages directly within your Intercom Inbox. We give you access to the WhatsApp Business API platform and create a seamless integration between WhatsApp and Intercom. The Octopods WhatsApp Business API solution caters to teams of all sizes, and is GDPR compliant.

What Octopods WABA Offers

  1. Access to the world's largest and most popular messaging service.
  2. Freedom to communicate with your customers using rich media—text, images, documents, and audio.
  3. Template Messages for notification purposes, so you can keep your customers informed more effectively.
  4. A robust, spam-free network that your customers trust and rely on.
  5. Deep Integration with the Intercom Inbox.
  6. A Chrome Browser Extension to further enhance your WABA experience within Intercom.

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