Learn about how Octopods works with Intercom
Getting Started
An introduction to how Octopods works, and how to get started
By Tarek and 2 others3 authors5 articles
Channel Connection Guides
How to connect your messaging channels to Intercom
By Tarek and 3 others4 authors23 articles
Features
Explore various Octopods features, and how to use them
By Mohamed and 3 others4 authors16 articles
WhatsApp Business API
Everything you need to know about WhatsApp Business API, including features, capabilities, the approval process, and more.
By Mohamed and 3 others4 authors20 articles
Viber Business Messages
Everything you need to know about Viber Business Messages
By Alexandra1 author3 articles
Automation
How to set up basic automated messages for WhatsApp and SMS, triggered by Intercom user/lead tags
By Mohamed and 1 other2 authors5 articles
Channels Deep Dive
Some more insight into our more complex channels
By Mohamed and 2 others3 authors4 articles
Plans & Pricing
What plans do we have? And how much does it cost you?
By Tarek1 author1 article
Frequently Asked Questions (FAQ)
Do you support MMS? How do I listen to WhatsApp voice notes? Where is the FAQ section?
By Mohamed and 1 other2 authors14 articles
Troubleshooting
Solutions to common problems
By Tarek and 2 others3 authors5 articles
Terms of Service, Privacy Policy, GDPR & Data Processing
By Tarek1 author3 articles